Frequently Asked Questions
- Back to School Information
- Technology and Device Information
- Learning/Academic Information
- Visitor Information
- School Bell Hours
Back to School Information
Technology and Device Information
Who do we contact if we are having issues with my student’s HCS device?
In-Person Students:
Students may contact their school's technology staff during normal school hours in order to troubleshoot issues with their device. If the issue is happening outside of school hours, students or parents/guardians may submit a ticket through our Student Technology Help Desk (https://henry.incidentiq.com/). The ticket will be routed to the Technology Personnel assigned to the student's school and reviewed during normal school hours. Updates on the status of the ticket will be sent to the student's HCS email account or you can monitor progress on the ticket by logging back into the Student Technology Help Desk.
Impact Academy Students:
Students or parents/guardians may submit a ticket through our Student Technology Help Desk (https://henry.incidentiq.com/). The ticket will be routed to the Technology Personnel assigned to the student's school and reviewed during normal school hours. Updates on the status of the ticket will be sent to the student's HCS email account or you can monitor progress on the ticket by logging back into the Student Technology Help Desk.
Learning/Academic Information
In which subjects will teachers identify whether my child has any learning gaps?
In HCS, teachers have access to a variety of assessments which can help identify learning gaps. State assessments like Milestones, GAA, GKIDS, and ACCESS all provide parents and teachers with information on student learning and help identify next steps/needs.
Within HCS, we utilize MAP assessments three times a year in ELA and Math in grades 1-9, which provide teachers with specific information on the growth of students within and across school years as well as content domains in which students excel and where students need additional support. Teachers can leverage this information to monitor student growth as well as identify instructional needs.
HCS also has developed common assessments in EOG tested grade/subjects as well as 12 high school courses. Teachers have access to formative assessments which can be administered weekly (math, science, social studies) and bi-weekly (in ELA) to monitor students learning as instruction is occurring. Teachers also have access to summative assessments in these same courses/grades which can be administered at the end of each instructional unit. Teachers may use this information to determine student mastery of standards and identify where re-teaching is needed to resolve existing gaps in understanding.
How will my child catch up if learning gaps are identified?
Learning gaps will be addressed in many different ways. Teachers will continue to monitor student learning gaps for individual students. Student learning gaps will be addressed by their teachers through small group and individual instruction.
The following assurances will continue to ensure student learning:
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Proactive Monitoring and Acceleration of Reading Proficiency
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Addressing standard and skill gaps embedded in classroom instruction
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Course Recovery for High School Students
In addition schools will continue to implement the Multiple Tiers of Student Support, where students will get additional support as needed to ensure that learning gaps are identified and addressed.
To learn more about the MTSS process, interventions, and supports please click here.
Will my child participate in statewide standardized testing?
Yes, for the 2024-2025 school year, students will still participate in all state assessments to include GKIDS Readiness, GKIDS, GAA, Access, and Georgia Milestones. The State of Georgia requires students test on school sites and in person for the following assessments: GAA, ACCESS, and Milestones.
How will I know where my child is in her/his learning?
Teachers will be assessing students both informally during learning to guide instructional decisions and to assess learning mastery at the end of the units. Teachers will continue to use Infinite Campus (I.C.) gradebook to update grades on a weekly basis.