Self Service Password Reset

The password must be a passphrase (a string of words that only you know) that is at least 12 characters and must contain three out of the following four elements: 

• UPPER CASE letters 
• lower case letters 
• Numbers (0-9) 
• Special characters (example: !@#$%^& and others) 

Note: You cannot reuse your two previous passwords. 

No staff passwords will be changed over the phone. Technicians may only assist employees in person AND the employee must use the Password Portal onsite.   

Helpful Tips

1. Don't use numbers in sequential order for your password. It's like when you count 1, 2, 3 – that's too easy for someone to guess! 
2. Don't use simple words from the dictionary, especially not "password." It's like having a secret code, but if you use an easy word, it's like having no code at all!
3. Make your password like a secret message. Instead of just using a regular sentence, mix in some letters, numbers, and special symbols. It's like making your secret code stronger and harder for others to figure out! 
4. Click here to watch a short video about strong passwords.