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Complaints and Grievances

Concerns

Henry County Board of Education believes complaints are best resolved when handled as close to their origin as possible. The Board has an expectation that complaints be recognized and addressed in an orderly and timely manner.

An expedient way of ensuring your complaint is addressed is to raise the concern with your child's principal or your supervisor first. If your concern was not resolved, you may submit it through the Concern Form.   


Complaints & Grievances

The Henry County Board of Education encourages all individuals to attempt to resolve grievances at the school or department before filing a formal complaint.  If you have specific questions regarding any policies and procedures provided below, please contact Legal Compliance at 770-957-6601

Some policies for complaints are outlined below relating to employees, students, and the community (including parents). For a full list of all Board policies, including those related to complaints and grievances, review the Board Policy Manual.


Employee Complaints

HCBOE Policy GAE: Complaints and Grievances
The Board of Education of Henry County encourages all employees to resolve their complaints informally in a spirit of congeniality where possible. This policy and procedure is available where such efforts do not succeed. This policy for certified employees as it relates to any alleged violation, misinterpretation, or misapplication of statutes, rules, regulations, or written agreements that affects the employment relationship. View the Complaint Form.

HCBOE Policy GAAA: Equal Opportunity Employment Complaints
Policy for employees as it relates to allegations of any policy, procedure, or practice which discriminates on the basis of race, color, national origin, religion, age, disability, or sex. View the Complaint Form.


Student-Related Complaints

HCBOE Policy JAA: Equal Educational Opportunities
The Board believes that all children should have an equal opportunity to obtain an education and to participate in school sponsored activities. This policy for students relates to allegations of discrimination on the basis of race, color, national origin, sex, disability, or age. View the Complaint Form

HCBOE Policy JAA-E(1): Equal Educational Opportunities, Gender Equity in Sports
Policy for students as it relates to Gender Equity in Sports. View the Complaint Form.

HCBOE Policy JCAC: Sexual Harassment 
Policy as it relates to all forms of alleged sexual harassment. View the Complaint Form. 
The complaint process for handling sexual harassment complaints is outlined in Regulation JCAC-R(1).


General Public Relations (Community)

An expedient way of ensuring your complaint is addressed is to raise the concern with the school principal or the relevant department first.

  • Contact information for schools can be found in the footer of each school's homepage by using the "Schools" dropdown in the top-level navigation of any district webpage.
  • You can reach departments by dialing 770-957-6601.
  • If your concern was not resolved, you may submit it through the Concern Form.

HCBOE Policy KN: Complaints
Policy as it relates to allegations that an action or lack of action, taken by a person in the school system, or by the School District or the Board is in violation of an applicable policy or school law.  The complaint process for handling complaints made by family and community members within the Henry County School District is outlined in Regulation KN-R(1).

Any complaint determined not to be a KN complaint will be processed under this complaint policy as an Administrative Complaint.  View the Complaint Form.


HCBOE Media Materials Appeal Process

The process for requesting reconsideration of instructional materials in a school's library media center is outlined in compliance with Policy KN. Learn more about the Library Media Reconsideration Process.